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Returns & Exchanges


Custom Orders:

An order can only be returned by the original purchaser. SEA PONY COUTURE will refund the full amount of the original purchase (tax and shipping included). SEA PONY COUTURE does not pay for shipping of the returned item. The return shipping must be paid by the purchaser. 

A tracking number is required to begin processing. Please allow 21 days from your ship date for inventory to be processed. 

In order to receive a full refund, the item must be returned in 100% unused and sellable condition. If the order is not received within 14 days of the original purchase, a refund is no longer accepted.